The process of mediation - 5 Mediation - Step 1.3
The structure of a mediation consists of:
+ clarification of the mandate (client, location, scope, finances, participants, voluntariness and, if necessary, also including individual analyses before the procedure).
+ preparation (organisation of space, framework conditions, structure of content)
+ the introduction (procedure, time, rules of the game, tasks, process?)
+ clarification of the views of all stakeholders, translation work, development of focal points or bundling of topics
+ of conflict elucidation and deepening (very important)
+ the problem-solving phase incl. possible agreements
+ the goal: a jointly formulated solution incl. logging