Mediation for conflict resolution
Mediation is a structured approach to conflict resolution. You can also simply call it conflict moderation. The special thing about it: Mediation has been proven to be over 85% successful. The process of Company succession mediation is safe, secure, fast and cost-effective. The secret of success: the conflict parties themselves work out their own solution with the mediator. Without judgement and under the principle of joint “win-win” options.
Why mediation at all ?
- How many hours, days or even weeks do you spend dealing with your conflict over and over again?
- How much energy, nerves and time (and therefore also money!) have you invested so far and would you like to continue to invest in this conflict in the future? Without a concrete solution being foreseeable?
- Do you fear health problems in the long run if the current situation continues?
- Do you feel the conflict(s) as a burden? Please rate yourself on a scale of 1 ? 10 (1 = low burden / 10 = extreme burden)
- Do you think that your family system, your bond with friends, your relationship with co-workers, will be damaged if the conflict continues, or will it also have positive effects?
- Is your company/work suffering from the conflict?
- Does the conflict/situation limit your quality of life?
- Would you like to reach an out-of-court solution as quickly and confidentially as possible that is supported by all parties involved in the conflict?
- Would you like to take responsibility for resolving the conflict and perhaps even increase your competence?
- If you decide to engage in mediation, is this done openly and voluntarily or do you feel it is a pressure situation?
The nature and benefits of mediation
Mediation is Latin and means ?mediating? ? neutral ? not turned towards either party. Aristotle and Plato already mention mediation in their works. In the USA, it has been partly a legal first name procedure for many years. In Germany, mediation has been an integral part of legal disputes since 2013. Mediation is a conflict resolution process that is moderated by neutral third parties (mediators) in a structured and efficient solution-oriented manner.
The ?method? Mediation is based on voluntariness, personal responsibility and commonality of the persons involved in the conflict. At the successful end (a good 85 % (!) of mediations in Germany are successful) there is a solution that was worked out by the conflict parties themselves in the process and is therefore usually implemented by the parties with high motivation.
- A mediation process is cheaper and faster than legal proceedings
- Mediation is strictly confidential and remains within a protected framework
- Mediation requires an open and cooperative attitude on the part of the participants
- Results are recorded in writing and voted on
- The mediators are responsible for the process and the exchange between the parties, but not for the substantive outcome.
- A mediation process can be terminated at any time by the participants and the mediator
- A mediator is neutral, non-partisan, non-judgmental, non-judgmental and non-decisional
The structure of mediation
- the clarification of the mandate (client, location, scope, finances, participants, voluntariness and, if applicable, also including individual analyses before the procedure).
- preparation (organisation of space, framework conditions, structure of content)
- the introduction (procedure, time, rules of the game, tasks, process?)
- Clarification of the views of all participants, translation work, development of focal points or bundling of topics.
- the clarification and deepening of conflicts (very important)
- the problem-solving phase incl. possible agreements
- the goal: a jointly formulated solution incl. logging
As a consequence and free option, there is also the possibility of establishing a conflict culture in a family and/or in a company/organisation in the long term.
There are extended possibilities that aim to make an external mediator superfluous in the medium and long term. For us, as mediators at KERN, this is the most meaningful and fulfilling vision of our work!