Comment: Juniors’ shyness about the family business

The German Chambers of Indus­try and Commer­ce (DIHK) and the KfW warned back in 2014. Now the renow­ned consul­ting firm EY (former­ly Ernst & Young), in coope­ra­ti­on with the Univer­si­ty of St. Gallen, has also found out that family entre­pre­neurs in German-speaking count­ries have a problem with young talent. This is becau­se juniors are afraid to take on respon­si­bi­li­ty as succes­sors in the family business.

Back in 2014, the Insti­tu­te for SME Research in Bonn found that only 13% of all family businesses succeed in the transi­ti­on to the third genera­ti­on. What is the reason for this? The recent­ly published study provi­des some plausi­ble answers to this question.

For many entre­pre­neu­ri­al child­ren, a career as an employee with regular working hours, income and holidays seems much more attrac­ti­ve than a 24/7 entre­pre­neu­ri­al career in the family business. Often these young people have experi­en­ced with their parents that the compa­ny is always at the table as the smallest child and requi­res a lot of atten­ti­on. Especi­al­ly in smaller and medium-sized compa­nies, the next genera­ti­on of entre­pre­neurs often does not want to do this to themsel­ves. Child­ren have studi­ed accor­ding to their incli­na­ti­on, got a good job at a large compa­ny or even ended up as employees or civil servants in the public sector.

What does this mean for family businesses?

Where­as in earlier years succes­si­on was virtual­ly regula­ted by birth, the “parents & child­ren GmbH” is incre­asing­ly becoming a discon­tin­ued model. Instead, today’s family entre­pre­neurs must do more than ever to ensure the conti­nui­ty of their business within their own family. The persua­si­on work to be done in the family is essen­ti­al­ly compa­ra­ble to the negotia­ti­on effort requi­red for an exter­nal succes­si­on soluti­on. The regula­to­ry effort is often even higher.

Further­mo­re, the questi­on of the future viabi­li­ty of the business model and thus the future earning capaci­ty has always been part of the catalo­gue of questi­ons for a succes­sor from outside the family. However, family entre­pre­neurs will have to get more and more used to their own sons and daugh­ters asking them the same questi­on. After all, taking on entre­pre­neu­ri­al respon­si­bi­li­ty also entails taking on many risks. From a risk perspec­ti­ve, a well-paid employee or civil servant sleeps more sound­ly. Especi­al­ly against this background, an entre­pre­neur must questi­on his business model until the day of the hando­ver, adapt it to the current market situa­tions and, above all, also invest in the future of his company.

Emotio­nal compo­nent is often underestimated

In additi­on, the emotio­nal compo­nent plays a special role, especi­al­ly in the case of succes­si­on within the family. When there is a genera­tio­nal change in a family business, it is not only the former owner who talks to his succes­sor, but also part of the parents’ genera­ti­on with their child­ren. Open commu­ni­ca­ti­on between the genera­ti­ons would be desira­ble here, but is by no means practi­sed every­whe­re. Profes­sio­nal business media­tors help here to get commu­ni­ca­ti­on going in a goal-orien­ted way and to keep it going. In doing so, they identi­fy and solve problems in commu­ni­ca­ti­on at an early stage and protect or maintain family peace. The main goal of succes­si­on in a family business should be the preser­va­ti­on of the family system, follo­wed by securing owner­ship of the business in the family as a secon­da­ry goal. After all, those invol­ved still want to look each other in the eye at family celebra­ti­ons even after an intra-family business succes­si­on has taken place.

Good succes­si­on planning pays off

In our daily practi­ce I very often experi­ence that the succes­si­on is insuf­fi­ci­ent­ly planned and prepared. I have heard more than once from senior entre­pre­neurs: “Come by once with your prospec­ti­ve buyer, then I’ll show you every­thing and we’ll take a look at the figures”. Such an approach does not usual­ly lead to success. This is becau­se very few SMEs are monopo­lists in their sector, freed from the forces of the market. Rather, they have to face the challenges of compe­ti­ti­on on a daily basis. This also appli­es to the organi­sa­ti­on of succes­si­on planning.

An entre­pre­neur should prepa­re and imple­ment the hando­ver of his compa­ny just as meticu­lous­ly as the develo­p­ment and market launch of a new product. In most cases, the costs of struc­tu­red support by a consul­tant with transac­tion experi­ence pay off many times over. Becau­se with a well-prepared genera­ti­on change, many of the successor’s questi­ons are alrea­dy answe­red in advan­ce. This accele­ra­tes the succes­si­on process within the family as a whole or, in the case of a succes­si­on outside the family, a poten­ti­al buyer for the compa­ny is found more quick­ly. Practi­ce shows that good prepa­ra­ti­on often pays off in signi­fi­cant­ly higher valua­tions and thus - in the case of an exter­nal succes­si­on - achie­va­ble purcha­se prices for the life’s work of an entre­pre­neur. That should be worth it to him.

You might also be interes­ted in this:

Free webinars on business succession

DIHK warns of entre­pre­neu­ri­al bottlen­eck in SMEs

Compa­ny succes­si­ons in Switz­er­land: Every eighth SME is looking for a successor

Family-inter­nal business succes­si­on: The four most important questions

Clari­fy important questi­ons about business succes­si­on in advance

The costs of a business succes­si­on or an M&A project

Inter­view: Prepa­ring the succes­si­on within the family well